FAQs

1. What is The Ancha Store?

The Ancha Store is an online marketplace offering a wide range of high-quality products, including fashion, electronics, home essentials, and more. We aim to provide a seamless shopping experience with fast delivery and excellent customer service.

2. How can I place an order?

Placing an order is simple! Browse our website, add your favorite items to the cart, and proceed to checkout. Follow the payment instructions, and you’ll receive an order confirmation via email.

3. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and other secure payment options. You’ll see all available payment methods during checkout.

4. How long does shipping take?

Shipping times vary based on location and selected shipping method. Standard delivery typically takes 5-7 business days, while express shipping options are available for faster delivery.

5. Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking number via email to monitor your package’s status.

6. What is your return and refund policy?

We offer a 7-day return policy on most items. If you receive a damaged or incorrect product, contact our support team, and we’ll arrange a return or replacement. Refunds are processed within 5-7 business days after the returned item is received.

7. How can I contact customer support?

You can reach our customer support team via email at theanchastore@gmail.com or call us at +91 9366935982 during business hours.

8. Do you offer international shipping?

Yes! We ship to multiple countries. Shipping costs and delivery times will be calculated at checkout based on your location.

9. Are my payments secure?

Absolutely! We use encrypted payment gateways to ensure all transactions are safe and secure. Your personal and payment details are fully protected.

10. Do you offer discounts or promotions?

Yes! Stay updated on our latest deals by subscribing to our newsletter and following us on social media.